rh85 Privacy Policy

1. Introduction

rh85 ("we," "us," or "our") respects the privacy of every person who uses our online gaming and sports betting platform. This Privacy Policy sets out in plain language how we handle personal data — what we collect, why we collect it, who we might share it with, how long we keep it, and what you can do about it.

This policy is written with our Filipino players in mind and is aligned with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. If you are accessing rh85 from within the Philippines, these are the primary data protection standards that apply to how we handle your information.

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of rh85 after a policy update constitutes your acceptance of the revised terms.

2. Information We Collect

The personal information rh85 collects falls into three main categories depending on how you interact with the platform.

Information you provide directly:

• Full legal name, date of birth, and gender
• Email address and mobile phone number
• Residential address (city/province, e.g. Manila, Cebu, Davao)
• Government-issued ID documents (for KYC identity verification)
• Username and password (stored in hashed form)
• Payment information: bank account details or supported e-wallet identifiers used for PHP deposits and withdrawals — we do not store full card numbers
• Correspondence you send to our support team

Information collected automatically:

• IP address, device type, browser type, and operating system
• Session data including login timestamps and duration
• Pages and sections of the platform you visit
• Betting and gaming activity history within your account

Information from third parties:

• Identity verification results from KYC service providers
• Transaction confirmation data from payment processing partners
• Fraud screening signals from security service providers

3. How We Use Your Data

rh85 uses your personal information only for clearly defined purposes. We do not use your data in ways that are incompatible with these stated purposes without obtaining your consent or as otherwise required by law.

• Account registration and management: Creating and maintaining your rh85 account, authenticating your identity at login via OTP and password verification, and managing account settings.
• KYC and compliance: Verifying your identity and age (21+) as required by our terms and applicable regulations. This involves processing your ID documents through our verification provider.
• Transaction processing: Facilitating PHP deposits and withdrawals via your chosen payment method — bank transfer, online banking, or supported local e-wallet.
• Platform operation: Displaying your account balance, bet history, game results, and responsible gaming settings accurately within your account.
• Security and fraud prevention: Detecting and preventing unauthorised account access, fraudulent activity, money laundering, and other misuse of the platform.
• Customer support: Responding to your queries, resolving disputes, and processing requests submitted through our support channels.
• Platform improvement: Analysing aggregated, anonymised usage patterns to improve the platform's performance, user interface, and game or betting market selection.
• Responsible gaming: Monitoring account activity to identify potential signs of harmful gaming behaviour and applying player protection measures where appropriate.
• Communications: Sending account-related notifications — transaction confirmations, security alerts, and important policy updates — to your registered email or mobile number.

4. Who We Share Your Data With

rh85 does not sell, rent, or trade your personal data. We share information with third parties only when it is necessary to operate the platform, comply with the law, or protect the interests of our players and the platform itself.

• Identity verification providers: Third-party KYC service providers process your identity documents to confirm your name, age, and authenticity of submitted documents.
• Payment processors: PHP transaction data is shared with payment processing partners to facilitate deposits and withdrawals. These partners are contractually bound to handle your data securely.
• Fraud and security services: Technical data including IP addresses and device identifiers may be shared with security service providers to identify and prevent fraudulent activity.
• Legal and regulatory authorities: rh85 will disclose personal data to law enforcement, courts, or regulatory bodies when required to do so by law or a valid legal order.
• IT and infrastructure providers: The servers, databases, and software tools used to operate rh85 are provided by third-party technology vendors. These vendors have access to data solely for the purpose of providing their services and are bound by data processing agreements.

5. Data Retention

rh85 retains personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law and regulatory obligations.

• Active account data: Retained for the duration of your account's active status, plus any legally required post-closure retention period.
• KYC documents: Retained for the period required by applicable financial and anti-money-laundering regulations, which may extend beyond account closure.
• Transaction records: PHP deposit, withdrawal, and betting transaction logs are retained for the period required by financial recordkeeping obligations.
• Support correspondence: Retained for a reasonable period after resolution to facilitate follow-up or dispute resolution if needed.
• Technical/session data: Retained for the shorter of: the period needed to fulfil security and fraud prevention purposes, or the maximum period permitted under applicable law.

When data is no longer required for any of the above purposes and no legal obligation requires its retention, rh85 will securely delete or anonymise it.

6. Security Measures

rh85 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

• SSL/TLS encryption on all data in transit between your browser or app and our servers.
• Password hashing — your account password is never stored in plain text.
• OTP (one-time password) authentication for account login and sensitive account actions.
• Access controls that limit internal access to personal data to staff who require it for their role.
• Intrusion detection and monitoring to identify and respond to unusual access patterns or potential breaches.

While rh85 takes reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to players, rh85 will notify affected individuals and relevant authorities as required by applicable law.

You also play a role in account security. Keep your password and OTP codes confidential, do not share them with anyone, and contact rh85 support immediately at [email protected] if you suspect your account has been compromised.

7. Your Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173), Filipino players have specific rights regarding their personal data. rh85 is committed to respecting and facilitating these rights.

To exercise any of these rights, contact rh85 at [email protected]. We will respond to verified requests within a reasonable timeframe. Some requests may require identity verification before we can act on them. Certain data may be exempt from deletion or access where legal obligations require its retention.

8. Cookies and Tracking

rh85 uses cookies and similar technologies to operate the platform, maintain your session, and improve user experience. The types of cookies used include:

• Essential cookies: Required for the platform to function. These maintain your logged-in session, store your language and display preferences, and enable secure navigation between sections.
• Analytics cookies: Used to understand how players navigate the platform — which sections are visited most, how long sessions last, and where players encounter issues. This data is aggregated and anonymised.
• Security cookies: Help detect unusual activity patterns that may indicate fraud, account sharing, or automated access attempts.

Most browsers allow you to control or disable cookies through their settings. Disabling essential cookies may affect your ability to log in or use certain platform features. Disabling analytics cookies will not affect your ability to play or bet on rh85.

9. Minors and Age Restriction

The rh85 platform is strictly for persons aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or provided personal information to rh85, please contact us immediately at [email protected].

Upon confirmation, rh85 will close the account, delete the associated personal data, and void any transactions associated with that account, subject to any mandatory recordkeeping obligations.

10. Changes to This Privacy Policy

rh85 may update this Privacy Policy from time to time as the platform evolves, as new regulations take effect, or to clarify how we handle specific types of data. When significant changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their registered email address.

We encourage you to review this policy periodically. Your continued use of the rh85 platform following any update to this policy constitutes your acceptance of the revised terms. If you disagree with any change, you should stop using the platform and request account closure.

11. Contact and Data Requests

For any privacy-related queries, data access or deletion requests, or concerns about how rh85 handles your personal information, please contact our support team:

• Email: [email protected]
• In-platform support: Log in to your rh85 account and use the support feature for the fastest response time.

rh85 aims to respond to privacy-related requests within a reasonable period. Requests that require identity verification or legal review may take additional time to process. If you are unsatisfied with our response to a data privacy concern, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines.

For account-related matters including deposits and withdrawals, the FAQ page covers the most common player questions. For responsible gaming tools and self-exclusion, visit the Responsible Gaming page.